Refund and Returns Policy

Return Timeframe:

Listen! We completely understand this—you may change your mind sometimes, and that’s totally okay! At Manino’s Market, we’ve got your back when it comes to returns. You have a full 7 days from the day your items arrive at your door to decide if they’re a good fit for you. So, take your time, check them out, and if something isn’t to your liking, you have 7 days to send them back to us.

We want you to feel extremely comfortable shopping with us, and that means taking plenty of time to make sure everything is perfect. Remember, the clock starts ticking as soon as your order reaches your location. This is your window to consider it, try things out, and if you need to return something, just let us know – we’ve got you covered!

Condition of Returned Items:

When you’re thinking about returning something to Manino’s Market, here’s the news: We totally get it! In order for us to accept returns, the item must be exactly as you received it – unused, still in its original packaging (you know, like it was when it said ‘hello’ to your door), and Hey, don’t forget those tags! Keep it all intact, and we will easily solve it for you. Easy, right? This way, we can make sure that the next person who gets it will be as thrilled as you were when you first received it!

Refund or Exchange Options:

We want you to be completely happy with your purchase! If something is not right, we have both refund and exchange options available for you. If you would like a refund, please contact us within 7 days of receiving your order. We will guide you through the process, and once we receive the returned item in its original condition, your refund will be processed. Need a different size or product? No worries! We are happy to exchange it for you. Just tell us what you need, and we’ll make sure you get the perfect fit. Your satisfaction is our priority!

Return Shipping

When it comes to return shipping we’ve got you covered! We understand that sometimes a product may not be a perfect fit. So, here’s the deal: If you need to return something due to a change of heart or it doesn’t match your expectations, we’ve got your back. Return shipping costs are usually borne by you, our wonderful customer. However, if there is a problem with the product or if we made a mistake, don’t worry—return shipping is our responsibility! We want your shopping experience to be hassle-free, so get in touch if you need any assistance with returns.

Refund Processing Time

When you send something back to us, we want to make sure you get your refund as quickly as possible. Once we receive your returned item, we will begin processing and process your refund within 7 to 10 business days. We know waiting is no fun, so we do our best to resolve things very fast! Before you know it, your money will be back in your account. If you have any questions or need updates, just contact our friendly team—they’re always here to help!

Exceptions and Non-Returnable Items:

Listen! At Manino’s Market, we want you to love everything you get from us. But, there are some things we can’t take back. You know, perishable goods (think fresh fruits and vegetables) or personalised goods that are made especially just for you – they’re a little difficult to return. Don’t worry though, we’ll always let you know in advance if something falls into this category, so you’re not left guessing. everything else? Fair play for returns or exchanges! Your happiness means a lot to us and we will do our best to make things right.

How to Initiate a Return:

Returning items to Manino’s Market is hassle-free! Simply visit the “Returns” section of our website or reach out to our friendly customer service team via email or phone. We’ve made it very easy to initiate a return – simply fill out a quick form with your order number and item details, and we’ll guide you through the process step-by-step. Have a question or need help? We’re here to help, so don’t hesitate to give us a shout. Your satisfaction is our priority, and we are committed to making your return experience as seamless as possible!